<ol><li><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>How long does it take for the Porta to fully charge?</strong></span><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">You can charge the Porta up to 50% battery in around 90 minutes. 2-2.5 hours are required to fully charge 100%.</span></li><li><strong>How long does the </strong><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Porta</strong></span><strong> last with full charge battery?</strong><br>It can run up to 30 minutes depending on the temperature setting.</li><li><strong>Is the battery removable?</strong><br>The battery is built-in and the tool must be charged with a Type-C charger.</li><li><strong>Is the </strong><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Porta</strong></span><strong> dual voltage?</strong><br>It is dual voltage (100V - 240V).</li><li><strong>How quickly does the </strong><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Porta</strong></span><strong> heat up?</strong><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">It takes just 2 minutes and 30 seconds to heat up to its highest temperature of 395°F/200°C</span></li><li><strong>Is the </strong><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Porta</strong></span><strong> allowed in hand-carry or check-in baggage when travelling?</strong><br>It is allowed in hand-carry and can usually be checked-in. However, the rules may vary in different regions, so it will be best to check with your airline.</li><li><strong>Why isn't my </strong><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Porta</strong></span><strong> working?</strong><br>Before use, unplug the flight mode plug or the charger from the actual item. Then long press to open (at least 2 seconds).</li><li><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Do I need to wait for my hair to be dry before using the Porta?</strong></span><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">Do not use on wet hair. For optimal results, it's best to start with dry hair. This way, you'll find that the Porta works more effectively and efficiently.</span></li><li><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Why isn't the Porta hot enough?</strong></span><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">First, please note that if the temperature is ready to use, the indicator lighting will stop flashing. We recommend setting the highest temperature to 395°F/200°C, which is appropriate for coarse or thick hair. Finally, when it comes to temperature, the top light is set to 395°F/200°C.</span></li><li><strong>Can the </strong><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Porta</strong></span><strong> straighten my curly hair?</strong><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">Yes, it is versatile and work well on a variety of hair types, including 4b/c hair. However, for the best long-lasting results, we recommend using a </span><a href="https://www.hairmnl.com/collections/heat-protectors"><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">heat protectant</span></a><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"> and </span><a href="https://www.hairmnl.com/collections/hair-oils-and-serums"><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">finishing product</span></a><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"> for anti-frizz.</span></li><li><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Why did my Porta suddenly shut off?</strong></span><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">It has an automatic 30-minute shut-off feature if the device is not in use.</span></li><li><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>What is the difference </strong></span><span style="background-color:rgb(255,255,255);color:hsl(0,0%,0%);"><strong>between the</strong></span><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong> TYMO PORTA and the TYMO Ring?</strong></span><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">The difference is plugged or unplugged when using, The TYMO PORTA is more convenient to use outdoors, and The </span><a href="https://www.hairmnl.com/products/tymo-ring-plus-ionic-straightening-comb-hc-103"><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">TYMO RING</span></a><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"> is more suitable for indoor use.</span></li><li><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>Can I try/check the Porta in person?</strong></span><br><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">Demo units are available for viewing in </span><a href="https://goo.gl/maps/y4ph9TitwDBVGNjR9"><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);"><strong>HairMNL Studio</strong></span></a><span style="background-color:rgb(255,255,255);color:rgb(51,51,51);">. We are open daily from 10AM to 6PM. </span><br>Unit 204 (2nd floor) The Vantage at Kapitolyo Pasig, West Capitol Drive corner United St. Kapitolyo Pasig (parking in the basement)<br>Landmark: <a href="https://g.page/TheVantageAtKapitolyo">https://g.page/TheVantageAtKapitolyo</a></li></ol>